I.C.E Vacations

Leisure, Travel & Tourism – Gold Coast, Queensland

Experience Your New Travel Career

As the Gold Coast’s largest travel employer, I.C.E. Vacations leads the way in Australian cruise and travel, assisting our customers to travel the world on a dream holiday. Over 350 engaged employees speak to customers every day to create their dream holidays. And whether that be as simple as local flights and a hotel in Sydney, a 15 day Alaskan cruise-rail-tour journey, an Asian adventure or even a luxury European river cruise – we have them covered.

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Inspiration, Innovation and Building a Career

Do you have inspiration enough to keep the whole world in your sights. To join an innovative team to create new ideas, brands, itineraries, holidays and more. Do you want a great work-life balance, support & training, excellent commissions paid on deposit, earn rewards, famils and have a bit of fun along the way? Build your travel career and deliver real results for your customers, your company, and for YOU. Sound good? Apply today.

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Strength in the Brand

The strength of I.C.E. Vacations lies in its people. It also lies with our strong in-house brands and a global corporation providing cruises, travel, resorts and more to our customers. As the brand behind the brand, providing innovative travel solutions for a wide number of household names including AMEX, Expedia, Flybuys, Virgin Australia, Accor Vacation Travel Club, RCI, Classic Holidays, and Wyndham Cruises to name a few. Ready to explore the world?

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Our Story

ICE was founded in 1997 by John and Marcia Rowley, two entrepreneurs with a passion for travel. The original concept was an unprecedented barter program allowing the exchange of land-locked vacation weeks in vacation ownership resorts for cruise vacations. Leveraging its success with cruise, ICE expanded its offering to include key resort properties across the US, Mexico, and Europe. In addition, the company developed a unique alternative-currency platform, allowing consumers to pay for travel with a combination of cash and reward points. This platform enabled ICE to develop relationships with blue-chip corporations around the world to provide value-added travel benefits and loyalty solutions for these partners and their customers.

Today, ICE is a leading provider of travel-based loyalty, rewards, and incentive programs, and provides access to a broad set of leisure travel (cruise, resort, air, car, hotel and tour) and leisure lifestyle activities (shopping, wine, dining, entertainment, golf and spa). Through these travel and lifestyle offerings and an unparalleled value proposition for both its partners and consumers, ICE dramatically enhances consumer engagement and the overall appeal of its partner brands.

As a result of its exclusive travel benefits and offerings, ICE has well-established recurring revenue streams from its existing, tenured partner relationships and is well-positioned for continued growth and margin-related expansion within these existing blue-chip partners, as well as an array of new global partner alliances and other growth opportunities.

Kind Words From Happy Employees

I.C.E. gave me the confidence, encouragement and training I needed to progress in my travel career. I have been able to move from a cruise consultant helping customers, to the yield team working with suppliers and our marketing team to actually create our advertised dream holidays.

As I have grown with this company, there is one thing that stands out to me. The training and support that every team member is given is over and above any I have experienced. I’m here for the long term

I love working here! It’s high energy and full of surprises, never a dull moment!
The training was hard but once I completed my final assessment I could understand the benefits to it.

Fantastic team to work with.
Great people to work with. Fun, friendly atmosphere and plenty of opportunity to grow.
Fast paced environment (great for people who love a challenge).

Our Partners